Job Description:
Overview of the Company:
Greetings from our world! With a goal of providing unmatched customer service through captivating live chat experiences, we serve a wide range of e-commerce sites throughout the UK as a top online chat support provider. We are looking for dynamic people to join our journey as we rapidly expand, with a focus on promoting customer satisfaction and ongoing learning. Find a demanding yet supportive workplace where you can develop to the fullest. Join us in redefining the standards for outstanding customer service by becoming an entry-level live chat assistant!
Description of the Job:
You will be on the front line as a Live Chat Assistant, skillfully responding to consumer questions via live chat assistance. As the spokesperson for our dedication to providing exceptional customer service, you will delve deeply into the realm of e-commerce to address problems and respond to inquiries. You’ll find your way with the help of our seasoned customer service professionals, developing and learning at every turn!
Principal Duties:
- Real-Time Customer Interaction: As a Live Chat Assistant, engage in real-time conversations while showcasing your proficient written communication and multitasking abilities.
- Unmatched Customer Service: Continue our tradition by providing our varied clientele with prompt, courteous, and sympathetic problem-solving.
- Solving Ecommerce Problems: Look into and fix any issues or problems pertaining to e-commerce while guaranteeing client satisfaction.
- Collaborate and Learn: Gain knowledge and skills while working closely with our seasoned customer service representatives to contribute to our group’s success.
Requirements:
- Educational Background: To join us, you must first earn a GCSE or its equivalent.
- Proficiency in Written Communication: Outstanding written communication abilities are crucial for making every chat encounter unforgettable.
- Multitasking Capacity: Effectively prioritize and manage several inquiries. Adaptability: Succeed in our fast-paced, dynamic setting.
- Tech-Savvy: Knowledge of Microsoft Office and fundamental computer skills is necessary; experience with e-commerce platforms such as Shopify and WooCommerce is also beneficial!
Pay:
Receive a competitive wage of £20–£28 per hour, which is based on your qualifications and experience.
Advantages:
Take advantage of a full range of benefits, including paid time off, pension plan matching, health, dental, and vision insurance, as well as many chances for professional advancement!
Frequently Asked Questions Regarding Remote Work:
- Accepting Remote Work: Working remotely gives you flexibility and a better work-life balance while letting you transcend the confines of the traditional office.
- The advantages of working remotely: Enjoy more productivity, commute savings, and a customized work environment while interacting with a multicultural team from around the world.
- Overcoming Distractions and Isolation: Working remotely can present certain difficulties, but we are here to help you get past them and succeed in your position.
- Training and Onboarding: To guarantee your success, extensive theoretical and practical training is given, as well as ongoing support and feedback.
- Career Advancement: We provide chances for career advancement, ongoing education, and skill development because we care about your development.
About Us:
onlineworkwarriors.com connects employers and candidates in the remote and work-from-home world and serves as your guide to the vast world of entry-level work-from-home jobs in the UK. Make use of onlineworkwarriors.com to find your dream remote job, whether you’re looking for a full-time or part-time position!
In conclusion:
Ultimately, are you ready to start a fulfilling career as our Entry Level Live Chat Assistant? We want you on our team if you have a strong desire to serve others, a talent for multitasking, and outstanding communication skills! Take advantage of competitive pay, a wealth of benefits, and a career development platform. We appreciate your interest in working with us, your possible new source for entry-level remote jobs in the UK!